Shipping Policy

Shipping Information

At Shades of Green Trading LLC, we are committed to providing you with the best shipping experience possible. This Shipping Policy outlines our guidelines, terms, and processes for shipping our products to you.

Processing Time

Orders are typically processed within 1-2 business days from the date of purchase. During high-volume periods or promotions, processing times may be slightly longer. We will notify you via email if there are any unexpected delays with your order.

• Business days are Monday through Friday, excluding holidays
• Orders placed after 2:00 PM GST may be processed the following business day
• Pre-order items will ship according to the estimated dates provided on the product page

Shipping Methods and Timeframes

We offer several shipping options to meet your needs:

Shipping Costs

Shipping costs are calculated based on the destination, weight, and dimensions of the items in your order. The exact shipping cost will be displayed during checkout before you complete your purchase.

• Expedited and express shipping options are available at an additional cost
• International shipping rates vary by country and order weight

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can track your package by clicking the tracking link in the email or by logging into your account on our website.

Address Changes

If you need to change your shipping address after placing your order, please contact us immediately. We can only accommodate address changes if the order has not yet been processed for shipping.

Environmental Commitment

As part of our commitment to environmental sustainability, we use eco-friendly packaging materials whenever possible. Our shipping materials are either recyclable, biodegradable, or made from recycled content.

Changes to This Shipping Policy

We may update our Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page and updating the 'Last Updated' date at the top of this policy.

Contact Us

enquiries@shadesofgreenme.com